Get Help

How to get help

If you need help from Grantham foodbank there are a few simple steps to follow.

17 March 2022

We are open on Monday, 2 – 4pm or Wednesday 1 – 3pm or Friday 1 – 3pm


If you have not managed to access a voucher from one of 84 front line agencies bring –
Some proof of your name and address and identification for the number of adults and children.
Plus, proof of crisis. (if you can access this)
We will ask you to complete a voucher telling us the reason for your need, for example low income, unemployment, benefit delays, wage delays, debt, ill health, homelessness
When you have completed the voucher with our onsite assessor, we will bless you with 3 days food for your family plus pet food and toiletries if needed and treats and maybe toys for your children.
If needed, we can also suggest agencies where you might find long term support

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.


1. Get in touch with us.

If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.

2. Arrange a visit to the referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.

3. Bring  your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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